FAQ
- What is Valiant Scent all about?
- Valiant Scent is dedicated to creating premium-quality fragrance products sourced from the highest-quality raw materials and crafted using 100% plant-based ingredients. We believe in the power of scent to transform spaces and evoke emotions, and we're committed to providing luxurious, environmentally friendly fragrances for both homes and businesses.
- Where do you source your raw materials from?
- At Valiant Scent, we meticulously source our raw materials from the highest-quality suppliers around the world. We prioritize quality and sustainability in our sourcing practices to ensure that every fragrance we create meets our rigorous standards of excellence.
- Are your products 100% plant-based?
- Yes, all of our products are 100% plant-based. We use only natural ingredients derived from plants to create our fragrances, ensuring that our products are safe for both you and the environment.
- Can I return a product if I'm not satisfied?
- We strive to ensure your satisfaction with our products. If you're not completely satisfied with your purchase, please contact our customer service team at office@valiantscent.com within 14 days of receiving your order. Please note that opened items may not be eligible for return due to hygiene and safety reasons.
- Do you offer international shipping?
- Currently, we only offer shipping within the U.S. We apologize for any inconvenience this may cause and appreciate your understanding.
- How long will it take to receive my order?
- Delivery times vary depending on your location within the U.S. and the shipping method chosen at checkout. Once your order is processed, you will receive a tracking number to monitor the status of your shipment.
- Are your products cruelty-free and vegan?
- Yes, we are proud to be a cruelty-free and vegan brand. Our products are not tested on animals, and we do not use any animal-derived ingredients in our formulations.
- Can I customize a fragrance for my business or event?
- Yes, we offer custom fragrance solutions for businesses and events. Please contact our custom fragrance team to discuss your specific needs and preferences.
- How can I maximize the effectiveness of scent distribution?
- To ensure optimal scent distribution and effectiveness, we recommend using our specialized scent machine in conjunction with our fragrances. Our machine is designed to evenly disperse scents throughout your space, creating a consistent and immersive olfactory experience. For personalized guidance on using our machine and fragrances together, please contact us at office@valiantscent.com, and our team will be happy to assist you.